Melbourne's Most Trusted Transport for Precious Pets

Transporting your precious pets safely, securely and in comfort
FAQs

1. HOW DO YOU TRANSPORT PETS?

All pets are transported in a climate controlled vehicle. Small dogs are placed in safe, secure crates that are big enough for your dog to sit, stand or lie in comfort. Large dogs are attached by leads to anchor points in the van. This allows larger dogs to lie down comfortably. We ensure leads are of reasonable but safe length so there is no chance of your pet choking or escaping the vehicle when the door is opened. Cats are transported in smaller carriers.

2. DO YOU SUPPLY CRATES AND CARRIERS FOR TRANSPORT?

Yes, we do supply a crate and carrier for the transport of your pet. If you wish to use your own, make sure to tell us when making your booking. All crates and carriers are industry standard and are cleaned and sanitised after use.

3. DO YOU ONLY TRANSPORT CATS AND DOGS?

No. We can transport any animal as long as we feel they can be transported in a safe and secure manner. Our core business is dogs and cats however we can transport other common pets including birds, reptiles, rabbits and guinea pigs.

4. CAN YOU DELIVER MY PET TO MY HOME, MY OFFICE OR THE KENNEL OF MY CHOICE?

Absolutely. We are able to safely deliver your pet to any location within metropolitan Melbourne.

5. DO YOU GO DIRECTLY TO THE DESTINATION?

Yes we do, unless there is another pick-up or drop-off in the same area. But more often than not, your pet will be the only passenger. Our objective is to provide a service that ensures your pet spends the least amount of time travelling in the vehicle.

6. CAN WE PUT BEDDING OR TOYS INSIDE THE CRATE?

Yes. However, if your pet is going to a boarding kennel, most kennels prefer that you don’t send bedding or toys with your pet as items can get lost and bedding can get soiled.

7. CAN WE SEND LEADS AND COLLARS WITH OUR PETS?

Yes. However, if you are sending your pet to a boarding kennel, most kennels and catteries prefer to attach their own collar for easier identification and use their own leads. We also carry large leads in our van so you don’t have to use your own.

8. HOW CAN I MAKE A BOOKING?

Ideally you can call directly on 0438 881 189 or alternatively head to Contact Us on the website for more details.