Claws & Paws Door2Door

FAQs

All pets are transported in a climate controlled vehicle. Your pets are transported in secure crates that are big enough for them to sit, stand or lie in comfort. 

Yes, we do supply a crate for the transport of your pet. If you wish to use your own, make sure to tell us when making your booking. All crates are industry standard and are cleaned and sanitised after use

No. We can transport any domestic animal as long as we feel they can be transported in a safe and secure manner. 

Absolutely. We can deliver your pet to any location within metropolitan Melbourne, Regional Victoria and interstate transport can also be arranged.

Yes we do, unless there is another pick-up or drop-off in the same area. But more often than not, your pet will be the only passenger. Our objective is to provide a service that ensures your pet spends the least amount of time  in transit as possible.

Yes. However, if your pet is going to a boarding kennel, most kennels prefer that you don’t send bedding or toys with your pet as items can get lost and bedding can get soiled. You would need to check in with the destination in regards to whether or not they will accept the bedding on arrival.

Yes. However, if you are sending your pet to a boarding kennel, most kennels and catteries prefer to attach their own collar for easier identification and use their own leads. We also carry large leads in our van so you don’t have to use your own.

You can call directly on 0438 881 189 or alternatively Click on Contact Us on the website for more details.